Support Hub
Instant, personalised support — on every channel, from one screen.
Handle high volumes of customer queries, automate FAQs and lift satisfaction — with a no-code chatbot builder and a unified shared inbox for WhatsApp, Instagram, Facebook and your website.
Effortless support — across every channel, from one screen
Resolve queries, build trust and delight customers instantly.
Smart auto-replies & chatbots
Answer FAQs instantly with pre-set replies and a no-code chatbot that handles routine queries 24/7 — saving up to 40% of agent time and cutting response time in half.
One inbox for WhatsApp, Instagram, Facebook & website
Manage every WhatsApp chat, Instagram DM and comment, Facebook message and website conversation from a single shared team inbox — full collaboration, zero missed messages.
Resolve faster with the AI answer bot
Automate FAQs and answer instantly with an AI-powered bot — with clean hand-off to a human for the complex cases that need a personal touch.
Route conversations to the right person
Assign chats automatically by availability, expertise or team — so customers reach the right agent first time and nothing sits unanswered.
Every customer detail, one screen
Smart cards, labels and private notes travel with each conversation, so any agent can pick up where the last one left off — no repeating, no digging.
Agent & conversation analytics
Track CSAT, agent performance, first-response times and AI resolution rates in real time from one dashboard — and act on what you see.
Smarter conversations. Happier customers. Faster resolutions.
Retain customers
Resolve queries quickly and accurately to reduce churn and build loyalty.
Boost efficiency
Free up agent time by automating FAQs and repetitive queries instantly.
Improve satisfaction
Deliver timely, personalised support that keeps customers coming back.
Drive conversions
Agents recommend products, share catalogs and close sales — right in the chat.
Unify your stack with every major integration
Connect Meta Ads, Google Sheets, your CRM, e-commerce platforms, payment gateways and more.
FAQ
Still have questions?
It helps you manage enquiries, provide support and track every interaction across channels from one unified platform — instead of juggling separate apps and tabs.
Yes. The shared inbox supports unlimited team members — there is no per-seat charge on any Scope Wiser plan.
Yes. Every conversation is stored with full history, labels, notes and customer details — accessible from any device, any time.
Yes. WhatsApp Business, Instagram DM, Facebook Messenger and website chat all flow into a single unified inbox.
Especially so. You get 24/7 coverage without hiring more staff, and your team handles far more volume from one screen.
Most businesses are live within 24 hours. Guided setup connects your channels and configures your first chatbot in a 45-minute call.
Deliver instant support on every channel
Official WhatsApp Business API. Unlimited team members. Live in 24 hours.
Get started now →