Retail automation
Bring the store experience into chat
Help shoppers discover products, get back-in-stock alerts and redeem offers — turning one-time buyers into loyal regulars.
The challenge
What slows Retail B2C teams down
Browsers don't convert
Online visitors leave without finding what they want.
Hard to re-engage
Past shoppers slip away with no easy way back.
Thin loyalty
Without follow-up, customers forget you after one purchase.
Turn foot traffic and followers into loyal shoppers
Capture shoppers from Instagram, Facebook and in-store QR codes, and answer product and stock questions instantly, 24/7.
Share your catalog, recommend products and take payment in chat — and recover abandoned carts before the sale slips away.
Send order and pickup updates automatically, and handle exchanges from one shared inbox across every channel.
Broadcast new arrivals, seasonal offers and loyalty rewards, and win back lapsed shoppers with personalised campaigns.
Bring your store to the channels your customers already use
Scope Wiser turns WhatsApp, Instagram and Facebook into your busiest sales counter — from first question to repeat purchase.
How Scope Wiser helps
Automation built for Retail B2C
Product discovery
A guided chat helps shoppers find the right item fast.
Back-in-stock alerts
Notify interested customers the moment an item returns.
Loyalty & offers
Deliver personalized promos and rewards that bring people back.
Store locator & pickup
Share the nearest store and enable click-and-collect in chat.
Targeted broadcasts
Announce launches and sales to the right segments.
In practice
Ways Retail B2C teams put it to work
Guide to the right product
Turn 'just browsing' into a confident purchase.
Bring shoppers back
Restock alerts and offers re-engage past buyers.
Reward regulars
Points, perks and early access keep them close.
Why Retail B2C businesses choose Scope Wiser
Figures are industry benchmarks for conversational messaging; actual results vary by business.
Why Scope Wiser
The advantages you get in Retail B2C
Meta Official Tech Provider
Built on the official WhatsApp Business API — reliable, compliant and green-tick ready.
0% markup on Meta fees
You pay Meta's published conversation rates directly. We never add a margin.
Own your data
Your subscribers and conversations stay yours — exportable anytime, no lock-in.
Live in minutes
Connect a channel, train the agent on your content and go live — no code required.
Every channel
Meet retail b2c customers where they are
One platform, every conversation channel — connected to a single shared inbox.
Bring conversational automation to your retail b2c business
Put an AI agent on every channel and start closing sales in chat — today. Set up in minutes, cancel anytime.