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Terms of Service

Effective Date: January 21, 2025

Welcome to ScopeWiser (“we,” “our,” “us”). By accessing or using our services, including our CRM and WhatsApp API services (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

  • By creating an account, accessing, or using our Services, you confirm that you have read, understood, and agree to these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these Terms.

2. Scope of Services

  • Our platform offers CRM and WhatsApp API services with a variety of features designed to streamline business operations. The specific features and functionality available to you depend on the subscription plan you select.

3. User Responsibilities

  • 3.1 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

    3.2 Compliance: You agree to use the Services in compliance with all applicable laws, regulations, and industry standards, including but not limited to data protection laws and WhatsApp’s official policies.

    3.3 Prohibited Activities: You may not:

    • Use the Services for any unlawful, fraudulent, or abusive purposes.

    • Attempt to interfere with or disrupt the Services or our systems.

    • Reverse-engineer, decompile, or attempt to extract the source code of any part of our Services.

4. Data Usage and Privacy

  • Your use of the Services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to the data practices described in our Privacy Policy.

5. Fees and Payment

  • 5.1 Subscription Plans: Access to our Services requires a subscription. The fees and billing cycles are outlined during the signup process.

    5.2 Payment: By providing payment information, you authorize us to charge the applicable fees to your payment method. Fees are non-refundable unless otherwise stated.

    5.3 Late Payments: If your payment fails or is overdue, we reserve the right to suspend or terminate your access to the Services.

6. Intellectual Property

  • 6.1 Ownership: All intellectual property rights in the Services, including software, content, and trademarks, belong to ScopeWiser or its licensors.

    6.2 Limited License: We grant you a non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms.

7. Termination

  • 7.1 By You: You may terminate your account at any time by contacting support@www.scopewiser.com.

    7.2 By Us: We reserve the right to suspend or terminate your account if you violate these Terms, fail to pay applicable fees, or engage in activities that harm our Services or reputation.

    7.3 Effect of Termination: Upon termination, your access to the Services will cease, and we may delete your data after a retention period in accordance with our policies.

8. Limitation of Liability

  • To the fullest extent permitted by law, ScopeWiser shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Services.

9. Disclaimer of Warranties

  • The Services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee uninterrupted or error-free operation of the Services.

10. Governing Law

  • These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the courts located in India.

11. Changes to Terms

  • We may update these Terms from time to time to reflect changes in our Services or legal obligations. Continued use of the Services after changes take effect constitutes your acceptance of the updated Terms.

12. Contact Us

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